It’s tough to give users control of services, rather than jumping in and telling them what to do. These five principles will help
It is becoming increasingly clear that many of our public service systems undermine people power.
Problems like obesity, depression, addiction and finding a job require us each to take individual action. Of course there are all kinds of support to help us keep fit, ace job interviews, or live without drugs, but control always lies with the individual, not the state. We decide what food to put in our mouths or whether to go to the gym.
Continue reading...from Voluntary Sector Network | The Guardian http://ift.tt/2kbsh5I
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