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Thanking your donors right can have a major impact on whether they keep on giving. Thanking them wrong could makes them even less likely to choose you as a long-term cause of choice.

The ifundraiser blog has some help for donor thanking practices to avoid, at A bit of bother:

  • Don't take too long to respond.
  • Don't just send a letter written a year ago.
  • Don't think of your thank you as an afterthought.
  • Don't start the letter with thank you.
  • Don't decide not to thank someone because their gift is below say £5, or even offer donors not to be thanked, or worse still say unless they opt in you won't thank them.

Thank you donors with as much passion and attention to detail as you employ when you ask them. It's that important.



from Future Fundraising Now http://ift.tt/2nLYeGi

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