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When one donor sent in multiple lump sums I felt guilty – but what I learned encouraged me to care more about my charity’s supporters

My first fundraising job was at a very small charity and I was the first fundraiser it had had in its 70 year history.

When I arrived I sat through various inductions with different staff, and asked them what they knew about our donors. As the days went on, I realised that the charity was lacking in-depth knowledge about its supporters – who they were, where they lived and how they liked to donate. And I saw this as an opportunity.

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from Voluntary Sector Network | The Guardian http://ift.tt/1hizb6u

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