By using analytics and data, cancer charity Bloodwise is able to track what supporters are saying online
For more than 56 years the charity I work for, Bloodwise, has been working to beat blood cancer, the third most fatal form of cancer. In our work, we have had to constantly evolve and adapt to meet the ever-changing needs of our supporters and patients.
Unsurprisingly, the rise of digital channels has been transformational for us, from the delivery of patient information online to communicating with supporters via social media. However, as the importance of digital grew, we knew we needed to use data and insight to understand our online audiences better and measure our performance.
Continue reading...from Voluntary Sector Network | The Guardian http://ift.tt/2aPpV9k
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